Support Coordinator

Overview

Commercial Coordinator - Tampa, FL (Westshore area) — 6 month contract to hire, onsite every day.

Base pay range: $18.00/hr - $20.00/hr.

• Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner.
• Participates in special projects as assigned.
• Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures.
• Updates and maintains logs accurately to track workflow through the department.
• Inputs data into the policy system accurately.
• Communicates with agents for required information, tracks, and follows up as needed.
• Issues documents and reports to agents as required.
• Sets up and/or maintains policy files in order per company procedures, labeling e-mails and/or documents accurately and adding detailed notes where needed.
• Answers phones, assisting with inquiries, or transferring calls to the correct recipient.
• Carries out all tasks within the required timelines.

• 1 year relevant experience in Insurance
• Proficiency with Microsoft Office products and internet research tools.
• Demonstrated customer service focus / superior customer service skills. DEPENDABILITY is KEY

• Commercial Residential Insurance industry exp.
• Advanced training or college degree

• Contract

• Administrative

• Office Administration

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