Administrative Assistant

Summary

This position is primarily responsible for ensuring all information is updated in a timely manner and communicating with customers to ensure we are providing excellent service. Processing service requests, maintaining the daily schedule, keeping the database up to date with all necessary information. Following through on all jobs to ensure accuracy from start to finish to assure completion and satisfaction. Documents, notes, update account, tracking, in Restore and other databases as applicable and needed.

Performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

$10-14/ hr- based on experience, qualifications, and performance.

Compensation: $14.00 - $17.00 per hour

• Serves as the contact point and liaison for accounts
• Communicates effectively on a daily or as needed basis to accounts and co-workers
• Operates office equipment such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management, and other applications
• Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals
• Maintains records and consolidates information for the weekly goals report, printing reports when completed
• Greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs
• Screens and schedules all assessments, enters them into the database, and follows up on progress
• Sets up and maintains paper and electronic filing systems for records, correspondence, and other materials
• Locates and attaches appropriate files to incoming correspondence requiring replies
• Sends important time‑sensitive material by email and text
• Types and emails all proposal agreements
• Completes forms in accordance with company procedures
• Maintains materials/paperwork for field staff and assists office staff with any requests
• Makes copies of correspondence and other printed material
• Monitors progress of D.R. jobs, then calls homeowners to schedule visits and ensure they are satisfied at all times
• Reviews work done by others to check for correct spelling and grammar, ensures that company format policies are followed, and recommends revisions
• Composes, types, and distributes meeting notes, routine correspondence, and reports

A positive, self‑motivated, energetic individual with the enthusiasm and desire to communicate and service accounts to the best of their ability, assuring their satisfaction on a daily basis. A team player that works well with others and is also able to multi‑task to complete daily tasks given.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains se responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world‑class customer service and convenient access. By joining Service Master, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of the franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Service Master Company, LLC.

7840 Professional Pl, Tampa, FL 33637, USA