Scheduler, Administrative​/Clerical

We are seeking an organised and proactive Scheduler 2 to coordinate the efficient allocation of people, resources and activities across a busy operational environment. You will be responsible for preparing, maintaining and updating schedules, ensuring that work is planned accurately and delivered in line with agreed priorities, service requirements and timescales. The role requires excellent attention to detail, sound judgement and the ability to manage changing demands while maintaining a high standard of customer service.

Your duties will include reviewing work requests, assessing availability and assigning appropriate resources; arranging appointments, visits or planned activities; monitoring progress and identifying potential delays or conflicts; and making timely adjustments to schedules when circumstances change. You will maintain accurate records, produce routine reports and provide clear updates to colleagues, customers and other relevant contacts. You will also investigate scheduling issues, elevate risks where necessary and work collaboratively with operational teams to improve efficiency and minimise disruption.

A key part of the role will be ensuring that information is recorded consistently and that agreed procedures, performance measures and quality standards are followed.

Applicants should have previous experience in scheduling, coordination, administration or a similar role, ideally within a fast-paced service or operational setting. You will be confident using computerised scheduling systems, spreadsheets and standard office software, with the ability to learn new systems quickly. Strong communication and organisational skills are essential, together with the ability to prioritise competing tasks, work accurately under pressure and remain calm when plans change.

You should be comfortable working independently while also contributing positively to a wider team. A practical, problem-solving approach and a commitment to delivering reliable, professional service are highly valued.