Insurance Office Front Desk & Customer Service

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE

DESCRIPTION:

Rodrigo Planter State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a receptionist.

The Receptionist is responsible for providing a warm welcome to clients and visitors, handling incoming calls, and managing general office tasks. They play a crucial role in maintaining a positive and efficient work environment.

Responsibilities:

• Greet clients and visitors in a professional and friendly manner, directing them to the appropriate team members.
• Answer and direct incoming phone calls.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide administrative support to the office team, as needed.
• Provide excellent customer service and follow up on client needs.
• Handle general office tasks, such as photocopying, scanning, and mailing.

Qualifications:

• Previous experience in a receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Professional appearance and demeanor.
• Basic computer skills, including Microsoft Office and CRM systems.
• 440-insurance license is a must. If you don't have one we will reimburse you when obtained.