Sales Operations & Fulfillment Manager- Minneapolis

Venture Med Group is a pioneering medical device company focused on developing endovascular solutions for treating peripheral arterial disease (PAD) and stenoses in arteriovenous (AV) fistulas and grafts. Their flagship FLEX Vessel Prep™ System uses a non-balloon, micro-incision technology to optimize vessel preparation and improve outcomes when combined with revascularization therapies. With recent regulatory milestones and expanded clinical evidence, Venture Med is scaling its commercial footprint while reinforcing its commitment to better patient outcomes.

This is a Sales Operations & Fulfillment Manager role in Minneapolis. Venture Med Group is looking for a data‑driven Sales Operations & Customer Fulfilment Manager to continue our evolution of developing scalable commercial operations processes. In this role, you will manage data and tools to enable sales data pipeline/forecasting, dashboards, and CRM hygiene; partner with Sales, Marketing, Finance & Customer Support to contribute to data accuracy and enable faster, data‑driven decisions.

As a Sales Operations & Fulfillment Manager, you will:

• Own sales process reporting & analytics:
  Build and maintain dashboards and reports (pipeline, bookings, forecast accuracy, conversion rates, product mix, territory performance) in Power BI
• Forecasting & planning:
  Support monthly/quarterly forecasting, territory design, quota setting, and capacity modeling.
• CRM excellence:
  Administer and optimize Salesforce (Sales Cloud & Service Cloud) objects, fields, validation rules, page layouts, views, and workflows; drive data quality, end‑user engagement, and ecosystem governance.
• Marketing ops support:
  Partner on marketing automation (e.g., Pardot/Account Engagement, Hub Spot, Marketo) for lead lifecycle, MQL/SQL definitions, campaign attribution, lead management, and funnel analytics.
• Revenue operations processes:
  Document and improve quote‑to‑cash processes; support price lists, discounting guidelines, approvals, and SFDC Case workflows where applicable (e.g., trunk stock management, vendor setup processes etc.)
• Developing Customer Lifecycle processes and enabling 360‑degree views of customer engagement
• Finance alignment:
  Reconcile sales and financial data; assist with Quick Books extracts and month‑end sales reporting.
• Ad‑hoc analysis:
  Run opportunity deep dives, churn/win‑loss, cohort analyses, funnel diagnostics, and A/B test readouts.
• Enablement & change management:
  Create SOPs, train users on dashboards/CRM, and champion best practices across the commercial team.
• Tools & data stewardship:
  Manage data integrations (CSV/API/ETL), light SQL/MS Access querying, data imports/updates, and error resolution.

• Bachelor’s degree in Business, Analytics, Finance, Economics, Engineering, Information Systems, or related field (or equivalent experience).
• 3–6+ years in Sales Ops, Rev Ops, Commercial Analytics, or related role (medtech or healthcare technology preferred).
• Salesforce Administrator certification (or equivalent experience) preferred.
• Experience working with healthcare/commercial data (Acuity
  
  MD, GPO/IDN, distributor sales, territory structures) is a plus.

Compensation:

• Base Salary:
  Commensurate with experience + 10% bonus
• Full health, dental, vision benefits
• 401(k)