Analyst, Business Intelligence; Hospitality Insights - Raymond James Stadium

Analyst, Business Intelligence (Hospitality Insights) - Raymond James Stadium

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Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services, operating a network of 450 venues worldwide that host 20,000 events and entertain 165 million guests each year. Our expertise spans feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and venue content & booking.

The Legends Global culture emphasizes respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

The Business Intelligence Analyst will partner with in‑venue operations at Raymond James Stadium in Tampa, FL. The Analyst will support concession and operations decision‑making, working side‑by‑side with hospitality leadership to drive intelligent impact, shape strategy, and inform innovation. By delivering a suite of insights and analytics services, the role will help improve efficiency, effectiveness, and resiliency of the business. Backed by a center‑of‑excellence within Legends Global Insights, the Analyst will serve as an on‑ground ambassador ensuring quality standards are maintained in every step of the operations.

In addition to planned consulting services and ad‑hoc work, the role will drive innovation and adoption of operational best practices.

• Deliver insights, business intelligence and analytics services to in‑venue stakeholders
  • Develop specific venue knowledge, including physical configuration, proposed technology, and operational processes.
  • Leverage reporting (heat maps, dashboards, presentations, status updates) standards and formats for partner and operator end‑use.
  • Support monthly business and post‑event reviews to share performance updates and identify opportunities.
  • Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution.
  • Communicate key guest insights and potential action items.
  • Analyze and build optimal solutions around variable labor and cost of sales management.
  • Experiment, test pivots and change initiatives in partnership with venue leadership.
• Inform innovation and operational excellence initiatives
  • Leverage available consumer insights and emerging technology tools to drive guest experience and profitability.
  • Support strategy development of new technology initiatives in cooperation with the client’s Business Intelligence team.
• Support best‑in‑class data integrity through data audit, upgrades, and management trainings.
• Fulfill ad‑hoc, ongoing reporting needs and analyses
  • Support or directly complete ad‑hoc analytics projects as needed or required.

• Prior experience communicating statistical findings to non‑technical audiences.
• Prior experience using Excel, SQL, R, Python, and/or Power
  
  BI for analysis and visualization.
• Ability to simultaneously manage a high level of detail across multiple projects.
• Ability to work independently and manage time effectively.
• Self‑starter who is eager to learn the business and drive insights.
• Ability to maintain customer confidentiality and work well within a team environment.
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.
• Between 1‑3 years of experience in quantitative, analytical consulting, and/or client‑facing businesses, as well as experience interacting with internal organizational leadership.
• Bachelor’s degree and/or master’s degree in business analytics, statistics, economics, or a related field.
• Must be authorized to work in the United States now and in the future;
  Legends Global does not currently offer visa sponsorship.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Location:

On‑site at Raymond James Stadium, Tampa, FL.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.