Enterprise Resilience Business Execution Lead Analyst

Enterprise Resilience - Business Execution - COB & CM Lead Analyst - Hybrid

Citi’s Enterprise Resiliency organization is seeking a Business Continuity Senior Lead Analyst to support the U.S. Personal Banking, Wealth and Functions. The position requires a candidate with the ability to lead a variety of activities. The successful candidate will participate in and advance a wide array of CoB initiatives. The candidate must be able to form trusting relationships with senior executives and influence U.S. Personal Banking, Wealth, and Functions Sector outcomes.

• Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy.
• Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs that include:
  Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting.
• Assist with reviews of third‑party vendor relationships and any remediation activities. Conduct quality assurance (“QA”) reviews on Continuity of Business (COB) third‑party vendors across all Global Products/Functions (“Sectors”) and Regions by applying a risk‑based methodology.
• Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements.
• Advises the business on ER strategy, policy requirements and preferred practices.
• Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur.
• Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year‑end annual CBCM attestation process.
• Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested.
• Collaborate and network to gather information internal and external to the organization to help guide business recommendations.
• Promotes Business Continuity Enterprise Resilience training and awareness.
• Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks.
• Develop and document current‑state and future‑state recovery strategies, ensuring alignment with organizational objectives and industry best practices.
• Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified. Recommends Corrective Action Plans (CAPs) and / or Risk Exceptions (REs).
• Support Internal Audit reviews and/or internal Control reviews.
• Assists with crisis management support during disruptive events.
• Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed.

• Awareness of Citi and / or other Financial Services institutions.
• Strong understanding of financial services products, and Citi's organizational construct.
• Ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Highly motivated with enthusiasm for the Financial Services industry and desire to master the business.
• Attention to detail and ability to discuss, document and confirm process flows.
• Hands on approach and able to manage own work load whilst taking direction.
• Flexibility, adaptability, and autonomy are essential as out of hours work is required to support activities such as weekend business testing and incident response.

• Must demonstrate strong analytical skills as well as an ability to ‘connect the dots’ and communicate the ‘big picture’.
• Demonstrate ethical fitness and integrity.

• Must be able to effectively interact with senior management to solicit and persuade management and staff cooperation.
• Excellent influencing skills, with experience of communicating, negotiating and partnering with senior colleagues.
• Value a diverse workforce. Strong appreciation of differences in style and/or perspective, utilizing them to inform and enhance decisions or actions and organizational success.

• Mus…