Collections Specialist

Description We are looking for a detail-oriented Collections Specialist to join our team in Tampa, Florida. This is a Contract position where you will play a key role in managing business-to-business collections and ensuring efficient account resolution. The ideal candidate has strong Excel skills, particularly in using VLOOKUPs and Pivot Tables, and possesses a solid background in commercial and consumer collections.

Responsibilities:

- Handle a portfolio of business-to-business accounts, averaging approximately 286 accounts, and ensure timely collections.

- Utilize advanced Excel functions, including VLOOKUPs and Pivot Tables, to analyze and manage collection data effectively.

- Conduct virtual training sessions to support team members and ensure adherence to collection processes.

- Collaborate with clients and internal teams to resolve billing discrepancies and negotiate payment plans.

- Maintain accurate records of collection activities and communication with clients.

- Monitor account statuses to identify overdue invoices and prioritize collection efforts.

- Apply knowledge of commercial and consumer collections to streamline processes and improve efficiency.

- Ensure compliance with company policies and applicable regulations throughout all collection activities.

- Provide regular updates and reports on account statuses to management.

- Adapt to changing priorities and workflows as needed to meet collection targets. Requirements - Minimum of 3-5 years of experience in business-to-business collections.

- Proficiency in Microsoft Excel, including VLOOKUPs and Pivot Tables.

- Strong understanding of commercial and consumer collection processes.

- Excellent communication and negotiation skills for resolving account issues.

- Ability to handle a high volume of accounts with attention to detail.

- Familiarity with virtual training and collaboration tools.

- Knowledge of billing and credit collection procedures.

- Proven ability to work independently and meet deadlines in a fast-paced environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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