Business Intelligence Analyst

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company.

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

The annual salary for this position ranges from $75,000 - $90,000 and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset.

The Business Intelligence Analyst supports the Americas commercial organization by transforming enterprise data into trusted, actionable insights and measurable process improvements. Reporting to the Business Intelligence & Analytics Manager, the role partners with business functions and enterprise IT to deliver effective analytics tools, KPI governance, process insights, and data-quality improvements.

• Analyze commercial, financial, CRM, and operational performance to identify material exceptions, bottlenecks, and execution gaps affecting revenue, margin, productivity, service, or working capital.
• Diagnose root causes using segmentation, variance analysis, funnel analysis, cohort analysis, process mapping, and targeted investigation rather than relying only on descriptive reporting.
• Translate findings into prioritized actions and partner with accountable business owners to implement approved process, workflow, or operating changes.
• Establish the baseline, target, owner, measurement period, and value hypothesis for priority initiatives; track realized revenue, margin, savings, productivity, adoption, or data-quality impact.
• Facilitate requirements, root-cause, and action-planning sessions with frontline employees, functional leaders, technical teams, and executives.

• Develop and maintain governed Power BI analytical products that highlight drivers, exceptions, risks, opportunities, and required actions, not only historical results.
• Create role-specific scorecards and self-service experiences using clear KPI definitions, intuitive navigation, appropriate drill paths, and documented business logic.
• Validate calculations, relationships, data grain, refresh behavior, security requirements, and source-to-report reconciliation before release.
• Monitor adoption and decision usage; improve, consolidate, automate, or retire reports that do not support a defined decision or business process.
• Prioritize requests by business value, urgency, strategic alignment, effort, and data readiness to prevent low-value ad hoc reporting from displacing higher-impact work.
• Analyze Dynamics 365 user behavior, opportunity-stage discipline, pipeline completeness, sales-cycle duration, account coverage, activity quality, and process adherence.
• Identify CRM data-entry friction, incomplete records, duplicate entities, inconsistent definitions, ownership gaps, and workflow issues; coordinate remediation with process owners and enterprise IT.
• Profile customer, product, vendor, pricing, opportunity, and activity data; maintain data-quality scorecards and monitor corrective actions to completion.
• Define KPI standards, business rules, preventative controls, and data-entry…