FHA Mortgage Origination Representative

2 days ago Be among the first 25 applicants

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$37,000.00/yr - $42,000.00/yr

Employment Type:

Full Time, Entry Level

Department:
Customer Service

• Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.
• Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests.
• Follow standard operating procedures for various topics, systems, and contact channels.
• Document all of your contacts in a database.
• Keep up to date on FHA mortgage processes and procedures.

• The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.
• Excellent time management skills and dependability.
• Strong verbal and written communication skills.
• High School diploma or GED.
• At least two years working with FHA loans plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans.
• Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

• Contact Center experience (omnichannel).
• Bilingual (Spanish/English), verbal and written.
• FHA knowledge/experience.

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy… (full paragraph trimmed but keep core). We offer a comprehensive benefits package.

• Health, Dental, and Vision.
• Life Insurance.
• 401k.
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and Observance of State/Federal Holidays.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:  For more information about CGS please visit:  or contact:
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