Customer Service Representative

Location:

Tampa, FL

Schedule:

0800am-500pm. Monday-Friday+ rotating weekends
Pay: $16.00 to $19.00 hourly plus bonuses.

Acree has been in business since 1967 (over 50 years!). We proudly service the Tampa community and the other counties:
Pinellas, Pasco, some Polk, and Manatee. At Acree, we believe that our employees will take great care of our customers because we take great care of our employees. Everybody Wins!

• Competitive Pay
• Weekly paycheck
• Performance Bonus
• Short & Long-Term Disability + Life Insurance
• PTO
• Employee Assistance Program

• Handle inbound customer calls and convert them into scheduled appointments
• Make outbound calls to schedule or follow up with customers
• Ensure customer satisfaction through follow-up calls
• Update customer records with accurate, timely information
• Maintain communication with dispatch and management
• Remain calm and professional under pressure
• Other duties as assigned

• Excellent verbal and written communication skills
• Positive, professional, and friendly demeanor
• Strong problem-solving and multitasking abilities
• Self-motivated, organized, and team-oriented
• High school diploma or equivalent (Associate’s or higher a plus)

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.

Disclaimer:
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.