Rides and Attractions Representative; Part-Time Seasonal

Rides and Attractions Representative (Part-Time Seasonal)

Zoo Tampa is looking for part‑time seasonal Rides and Attractions Representatives.

✔ Are you passionate about rescuing, rehabilitating, and caring for animals?
✔ Do you love creating exceptional, personal experiences for guests and coworkers?
✔ Do you want to work in a fun and immersive environment where your contribution impacts the mission of the Zoo?
If so, apply today! We are scheduling interviews soon.

The Rides and Attractions Representative provides outstanding guest service and assists the operations department in contributing to the mission of the Zoo. Primary responsibilities include safely and efficiently operating mechanical rides and attractions, ensuring that safety guidelines are communicated and followed at all times, and providing information to guests.

• Operate rides and interactive areas safely and attentively
• Assist guests while boarding and exiting attractions
• Communicate and enforce ride safety policies with professionalism
• Support emergency procedures, including ride evacuations when necessary
• Maintain cleanliness and organization around all ride areas

Please note that this is a seasonal part‑time position. This position has the potential to last until January 3, 2026. This is a great opportunity to help bring Zoo Tampa’s exciting seasonal event to life while making a lasting impact.

Maximum scheduled hours are 28 per week. Minimum availability is three days per week including holidays and weekends with a variable schedule.

Zoo Tampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1 million visitors annually. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up‑close animal encounters and engaging seasonal events for which it has won awards as one of the country’s most family‑friendly zoos.

Our mission is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways. Our vision is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife. Join us and become a part of creating unforgettable natural connections!

• Responsible for attentive operation of assigned mechanical rides and animal interactive areas in accordance with established safety protocols.
• Provides guests with exceptional customer service, including but not limited to those outlined by department guidelines.
• Politely and diplomatically enforces policies and procedures concerning both guests and employees.
• Fully understands rides and attractions operating and safety procedures and communicates designated safety instructions consistently to guests.
• Assisting guests while getting on and off rides, physically ensuring safety restraints are properly locked, as well as informing guests of all applicable safety policies and procedures while ensuring these policies and procedures are being followed.
• Responds appropriately and assists in potential emergency situations. At times, assists in evacuation of rides, which may require climbing.
• Keeps and documents accurate rider counts.
• Maintains cleanliness and organization of mechanical rides, attractions and surrounding areas.
• Follows established guidelines to promote the safety of guests and staff.

• A high school or equivalency diploma preferred.
• Customer service experience preferred.
• Mechanical rides experience preferred.
• Effective communication skills—ability to develop positive relationships with members of all departments.
• Ability to complete projects in a reasonable time frame, to the satisfaction of management.
• Effective time management and the ability to make sound decisions in a fast‑paced environment.
• Deal courteously and tactfully with employees, peers, superiors, and the general public.
• Must have the ability to follow specific instructions.
• Must be flexible and have the ability to multi‑task in a fast‑paced environment while maintaining a positive attitude with the public.
• Ability to communicate ideas and…