Customer Service Representative

* Cornerstone experience preferred
* Work rotating Saturdays
* Customer service experience (1 year required)
* Veterinary experience preferred
* Ability to multi-task efficiently and effectively
* Compassion for our clients and patients
* Must be a team player
* Can handle cash/financial transactions confidently

At Ameri Vet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.  As a veterinary professional at Ameri Vet, you can expect the freedom to do your best work with the tools and resources to support your career growth.

Plus, you’ll have a full network of support—from local team leaders, veterinary experts, and a dedicated Support Center that’s here to help.  Your voice matters here. Your work has a purpose, and we’re here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.  
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* Job Summary:

** As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.

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* Key Responsibilities:

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* · Greet clients warmly and ensure a positive experience throughout their visit
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* Qualifications:

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* · High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customer service experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
** At Ameri Vet, we believe thriving teams build thriving communities.
** When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.

As a veterinary professional at Ameri Vet, you can expect the freedom to do your best work with clinical autonomy – and a culture that trusts your expertise. Plus, you’ll have a full
** network of support**—from local team leaders to a dedicated Support Center that’s here to help, not hover – and the
** tools, resources, and real career growth**, no matter where you start.

Your voice matters here. Your work has purpose and we’re here to help you grow in a way that feels meaningful—for you, your team, and the pets and clients in the community around you.
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