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Technical Support

Director, Application Support & Customer Experience

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Inovalon, Inc.
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 132000 - 160000 USD Yearly USD 132000.00 160000.00 YEAR
Job Description & How to Apply Below
A healthcare technology company is seeking a Director, Application Support in Tampa, FL. This role involves managing customer support for the Inovalon ONE Platform, driving customer satisfaction, and leading a high-performance team. Candidates should have at least 12 years in customer support roles and 6 years in leadership within a SaaS environment. A focus on customer experience, strong communication skills, and creative problem-solving abilities are essential.

The position offers a salary range of $132,000 – $160,000 USD.
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