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Resident & Customer Support Specialist

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Second Avenue
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Call Center / Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Resident Experience & Customer Support Specialist

Second Avenue in Tampa, FL seeks a Resident Experience Specialist to handle inbound inquiries via phone and email, delivering prompt, accurate service as part of evolving the help desk model. You will report to the Customer Experience Manager and apply strong communication and analytical thinking to enhance service delivery.

The role requires 3+ years in call centers or customer service, a High School Diploma (associates or bachelor’s preferred), and a positive, empathetic approach with

Are you ready to take on the Resident Experience & Customer Support Specialist role at Second Avenue?

Our team is growing, and we are hiring a Resident Experience & Customer Support Specialist in Tampa, FL, United States.

This opening is for the Resident Experience & Customer Support Specialist role at Second Avenue.

We are seeking a motivated Resident Experience & Customer Support Specialist to join Second Avenue in Tampa, FL, United States.

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