Pediatric Dental Office Scheduler

Job Description

Lil Sunshine Smiles Pediatric Dentistry | Tampa, FL

Pay: $20–$23 per hour, based on experience and qualifications

Work Location:

In person

Lil Sunshine Smiles Pediatric Dentistry is seeking a friendly, organized, and dependable Dental Office Scheduler to manage appointments and coordinate families' children’s dental care.

Applicants must have at least 2 years of hands‑on experience using Dentrix practice management software and know how to verify dental insurance eligibility and benefits.

• Schedule new patient appointments, preventive visits, and dental treatment in Dentrix.
• Manage the daily schedule according to provider availability, appointment length, and office guidelines.
• Answer calls and assist parents professionally and courteously.
• Confirm appointments and follow up on cancellations, missed visits, and unscheduled treatment.
• Maintain a short-notice list and fill schedule openings.
• Contact families about overdue visits and outstanding treatment.
• Verify dental insurance eligibility and benefits before appointments through payer portals or insurance company representatives.
• Check coverage effective dates, deductibles, annual maximums, coverage percentages, frequency limitations, and authorization requirements.
• Document insurance verification details accurately in Dentrix and communicate coverage concerns to the appropriate team members.
• Maintain accurate patient information and scheduling notes.
• Coordinate with providers, dental assistants, and the administrative team regarding paperwork, consents, and payment arrangements.
• Protect patient confidentiality and follow office policies.

• Minimum of 2 years of hands‑on experience using Dentrix practice management software.
• Working knowledge of dental insurance eligibility and benefit verification.
• Previous dental office scheduling or front desk experience.
• Strong telephone communication and customer service skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage a busy schedule and prioritize multiple requests.
• Dependable attendance and a positive, team‑oriented attitude.

• Pediatric dental office experience.
• Experience verifying PPO and Medicaid dental benefits.
• Bilingual English/Spanish skills.

Join Lil Sunshine Smiles Pediatric Dentistry and help create a welcoming, well‑organized experience for our patients and their families!

Li'l Sunshine Smiles Dentistry leading with a focus of delivering exceptional patient care!

Li'l Sunshine Smiles Dentistry leading with a focus of delivering exceptional patient care!