Graduate Academic Advisor; Tampa Campus

Who We Are:

For 140 years, National Louis University has been driven by one core belief: education changes lives. Since our founding, we've stayed grounded in the values of innovation, access, excellence, and equity, and we've never wavered from the idea that education is the greatest lever for social and economic mobility. We are a student-focused community built on continuous improvement and a genuine commitment to serving those we teach.

Through education, we empower change and build stronger, healthier communities. Our hard-working team runs on collaboration and mutual respect, for one another and for every student we serve.

What You Will Do:

The Graduate Academic Advisor advises students on academic programs, curriculum, college and university academic policies and procedures. The advisor works directly with graduate students in a variety of disciplines to foster their academic success. The advisor will be the student’s single point of contact on all matters from enrollment to graduation and their success will be measured primarily in terms of retention outcomes.

The advisor will assist students individually and in groups via the phone, appointments, or off-site meetings.

• Provide single point of contact advising service to an assigned group of students from admission through graduation to retain students. In addition, students should be supported to access wraparound supports available as needed and through academic and personal challenge areas.

• Effectively communicate the curriculum and graduation requirements for program, college and university academic policies and procedures.

• Provide students with general information on the university that students need to be successful and be an active participant in all campus events and engagement.

• Build collaborative relationships with academic program faculty, Department Chairs and staff to ensure a cohesive student experience. Participates in department and college meetings as needed.

• Maintain accurate and timely student records and perform and interpret degree audits including ensuring that student registrations are processed in a timely manner each term.

• Minimum of a Bachelor's Degree, required
• Master's Degree, preferred
• At least one year of experience in academic advising, counseling or other student support role, ideally in a higher education setting
• Familiarity and experience working with Microsoft Office tools (i.e. Word, Excel, PowerPoint, etc.)
• Excellent written and oral communication skills are essential

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community.

We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our…