Security Director

JOB OVERVIEW

Seminole Hard Rock Hotel & Casino Tampa offers a premier entertainment destination in Central Florida. The property features high‑stakes table games, thousands of slot machines, and a AAA Four‑Diamond rated hotel with award‑winning restaurants, a Rock Spa® & Salon, and VIP services.

Job Location: Tampa, FL (United States)

We view our guests as members of a family and provide rock‑star treatment in both guest and employee experiences.

Medical, Dental, Vision, and Life insurance; 401K;
Paid time off;
Annual bonus opportunity; and additional benefits. Full benefits list.

Guidelines include restrictions on unnatural hair color, explicit tattoos, extensive ear piercings, and facial hair over ½ inch.

• Provide strategic direction, support, and oversight for the Security department’s operations.
• Ensure a safe environment for team members, vendors, and guests, and protect all property and assets.
• Recruit, train, coach, discipline, and retain direct reports who reinforce the company’s values.
• Enforce Gaming Commission Regulations, Seminole Tribe of Florida, and property policies.
• Prepare and administer departmental budgets.
• Create and refine policies, procedures, and standards to maintain compliance and enhance efficiency.
• Develop and audit metrics related to security and transportation in accordance with federal, national, and tribal regulations.
• Set feedback and reporting systems to track department progress and keep executive leadership informed.
• Develop a successor for the director role.
• Engage peer initiatives and maintain relationships with regulatory agencies and local law enforcement.
• Maintain tools, equipment, vehicles, and systems necessary for secure operations.
• Safeguard assets transported to and from the casino.
• Provide safety and emergency training for non‑security team members.
• Detain persons on probable cause and liaise with law enforcement.
• Maintain accurate incident and investigation records.
• Oversee alarm and key‑control systems and maintain a comprehensive operating manual.
• Earn trust from peers, direct reports, and department members.
• Implement proactive measures to create a guest‑oriented, safe environment.
• Respond to guest, agency, and community inquiries or complaints.
• Report findings and provide timely, essential information to senior management and/or the Ethics Hotline.
• Commit to responsible gaming and responsible alcohol service, preventing problem gambling and underage consumption.

• Bachelor’s degree in a related field or equivalent education and experience.
• At least seven (7) years of security management experience in a high‑volume casino/hotel environment, with significant senior leadership experience.
• Proven success leading a team of 50+ security or law‑enforcement members.
• Steady career progression with job stability.
• In-depth knowledge of gaming industry and law‑enforcement procedures.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Experience with scheduling software and the Perspective Incident Reporting System is highly valued.
• Strong personal and business ethics; model integrity and honorable conduct.
• Sound judgment and professional composure.
• Exceptional guest‑service skills and the ability to de‑escalate dangerous situations.
• Clear, concise communication with clarity and purpose.
• Problem‑solving capabilities and confidence in leading groups.

• Tasks are usually performed in a professional office setting but may require presence on the casino floor, exposing staff to second‑hand smoke and noise.
• Routine duties include standing, walking, handling, lifting up to 50 pounds, and using visual and auditory senses for detailed tasks.

Preference is given to Native Americans, first to members of the Seminole Tribe and second to members of other federally recognized tribes who meet job requirements.

• Applicants must obtain gaming licensure through a background check conducted by Seminole Gaming Compliance and Regulations.
• Checks may include credit, criminal, and drug screenings.

This description aims to reflect current responsibilities; the company reserves the right to revise roles or add new tasks as circumstances change.