CASHIER - CAGE

Job Location(s)

US-FL-Tampa

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida and features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award‑winning Zagat‑rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

We offer rockin’ benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits!

How we look & appear to each guest provides an important impression of our Company. Non‑permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip.

Please note this list is not all‑inclusive, as well as exceptions to these rules may apply for certain departments.

The Cage Cashier is responsible for controlling and accounting of transactions for the cage windows. The Cage Cashier performs transactions with high volume cash and non‑cash transactions for our guests in a friendly, courteous, accurate, and timely manner.

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Provide legendary guest service with respect, passion and dedication.
• Process Credit and Debit card advancements for guests.
• Cash personal checks.
• Exchange cash, chips and tickets at the cage window.
• Process all transactions accurately and with integrity.
• Exchange foreign currency.
• Balance cash drawer at the end of each shift.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P’s), and within the guidelines of Internal Controls. Sign all documents legibly and in accordance with S&P’s.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
• Responsible for the impress bank issued. Perform guest and in‑house monetary transactions.
• Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
• Comply with Federal Title 31 procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard‑free work environment within area of responsibility.
• Perform all other duties as assigned.

• High School Diploma or equivalent required as well as a minimum of six (6) months to one (1) year of high‑volume money handling or cashiering experience; ideally in the casino or banking industry.
• Strong cash handling and counting skills.
• Must have proficient basic math skills with ten‑key experience.
• Excellent interpersonal and team‑building skills.
• Ability to work flexible schedules, including nights, weekends and holidays.
• Ability to deliver a service level which creates an…