Service Writer

Join to apply for the Service Writer role at Central Florida Power Sports

Tampa Bay Powersports is one of the leading companies in our field in the area. We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a winning team, Tampa Bay Powersports is a great place to grow your career. You'll be glad you applied to Tampa Bay Powersports.

• Provide excellent customer service from intake to release of vehicle and perform any additional follow-up.
• Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan.
• Advise the customer on the repairs that you recommend and offer a pricing quote.
• Communicate with parts sellers and technicians to make sure everything needed is on hand.
• Provide updates to customers as their work is completed.
• Answer detailed questions about services performed and price information.
• Maintain customer records by keeping all files organized.
• Schedule appointments over the phone.

• Basic math and accounting knowledge.
• Strong understanding of powersports mechanics and the ability to identify appropriate repairs for vehicle problems.
• Ability to break down complicated powersports or industry topics into understandable advice meant for customer understanding.
• Computer and data‑entry skills, experience with Light Speed EVO.
• Organizational and record‑keeping skills.
• Ability to stand, walk, sit and lift up to 25 pounds.
• Have a teamwork mindset in the workplace and accept feedback on your work.
• Understand the typical format of company schedules in order to manage time efficiently.
• Ability to multitask, work in high‑stress settings and offer flexible hours on your schedule.

• 5 day work week, closed Sunday.
• Paid Weekly.
• Medical Benefits after 90 days.
• Weekly Commissions.
• Employee Purchase Discounts and Service Discounts.

Entry level

Full‑time

Other

Automotive