Mortgage Loan Officer

Pennymac

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of home ownership through the complete mortgage journey.

The role of the Mortgage Loan Officer is to serve as a trusted financial consultant, engaging existing customers in our $700B+ serviced portfolio via phone to help them achieve their current and future home financing goals. The average estimated salary plus incentives for this position is $184,500 to $249,000 with uncapped potential earnings.

This position is designed for licensed professionals who excel at building relationships and providing clear, ethical guidance. You will be provided a steady flow of high-quality, warm inbound leads primarily from our existing Pennymac customer base with no cold calling or self sourced lead generation. You will utilize a cutting-edge loan origination system to serve customers with efficiency and speed and drive your business forward.

As a Mortgage Loan Officer, your primary focus is to improve the customer's financial situation through expert advice and product solutions:

• Serve as a trusted advisor: Build rapport, evaluate customer needs and take a consultative approach toward customizing the best solution to improve their overall financial situation while leveraging our large suite of first and second mortgage products.

• Provide tailored solutions: Recommend the loan solutions that best improve the customer's overall financial position and clearly explain how our competitive offer meets their specific needs.

• Guide customers through the application process: Assist applicants through the entire application process, disclosure review, secure pricing and submit the loan to operations.

• Pipeline Management: Manage pipeline activities efficiently while meeting production goals and maintaining strict adherence to all compliance requirements and lending regulations.

• Service Excellence: As a representative of one of the largest residential mortgage lenders in the U.S., maintain a "Best in Class" experience to every caller, reflecting the organization’s culture and values.

• New Hire Training: A robust 6-week training program, including taking sales calls for the final 3 weeks allowing for a quick ramp up to building a pipeline and earnings.

• Warm Leads: A high volume of high-quality, inbound leads primarily from existing Pennymac customers.

• Cutting Edge Origination System: Designed for speed and efficiency, empowers our loan officers and simplifies the end to end process.

• Highly competitive products and rates: Access to a full suite of first and second mortgage products with highly competitive mortgage rates to provide the best solutions for each customer.

• Career Trajectory: Substantial career growth and development opportunities within a large, well-rounded organization (Retail, Correspondent, Wholesale and Servicing).

• Join a purpose-driven team. Transform the future of home ownership - and your career!

• Minimum of 1 year of origination and lending experience.

• Active UST Licenses required.

• Exceptional interpersonal, written, and verbal communication skills.

• Proven ability to multitask and thrive in a fast-paced environment while navigating multiple systems and software platforms.

• Strong sense of responsibility, organization, and follow-through.

• Meticulous attention to detail with the ability to work independently.

• Excellent critical thinking, problem-solving, and sound judgment skills.

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable,…