Coffee Bar Supervisor

Compensation $45,000.00 - $52,000.00/year

• Process and issue customer invoices accurately and in a timely manner.
• Monitor accounts receivable aging reports to ensure timely collections and reduce outstanding balances.
• Apply customer payments to accounts and reconcile discrepancies.
• Investigate and resolve billing disputes, chargebacks, and deductions in collaboration with sales, customer service, and finance teams.
• Assist with month‑end and year‑end AR closing activities, including reconciliations and reporting.

• Communicate with customers regarding outstanding balances, payment schedules, and credit terms.
• Follow up on past‑due accounts and elevate collection issues as needed.
• Maintain accurate customer account records and update contact information.
• Work with the credit team to assess customer creditworthiness and recommend adjustments to credit limits when necessary.

• Ensure AR processes comply with company policies, GAAP, and regulatory requirements.
• Identify opportunities to streamline workflows and improve AR efficiency.
• Support internal and external audits by providing necessary documentation and reports.
• Assist in implementing new AR policies, procedures, and system upgrades.

• Utilize ERP systems (SAP, Oracle, Workday, or similar) and AR automation tools to process transactions and generate reports.
• Prepare and analyze AR‑related reports, including cash flow forecasts, aging summaries, and collection metrics.
• Maintain detailed records and documentation for audit and compliance purposes.

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
• 3+ years of experience in accounts receivable, billing, or collections.
• Strong knowledge of AR best practices, invoicing, and financial controls.
• Experience with ERP systems (SAP, Oracle, Workday, or similar) and AR automation tools.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, etc.) and financial reporting.
• Excellent problem‑solving, communication, and customer service skills.
• Ability to manage multiple priorities in a fast‑paced corporate environment.