Product Manager, Services

Requisition : 233107

Salary Range:99,.00

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Product Manager – Cash Management, Global Transaction Banking - Tampa, FL

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate and Commercial clients with industry leading treasury management solutions coupled with a best-in-class service model, making it easy for our clients to do business with us.

As our clients transform their operating models, expand globally and deploy digital capabilities their cash management needs are evolving. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline treasury processes, simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Accountabilities:

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and product knowledge.
• Lead a suite of US digital payment products focusing on check services, paper to digital transformation and partner integration to drive revenue growth and customer satisfaction by:
  • Ensuring products are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
  • Determining where product gaps may exist with respect to customer needs, competitive offerings, and trends
  • Providing subject matter expertise and thought leadership to partners as required
• Review financials, key performance indicators, and ensure profitability:
  • Own the P&L of the product
  • Work with the pricing and operations teams to drive revenues and improve efficiencies
• Lead the delivery of approved projects:
  • Overseeing the design and implementation of new digital payment products or features
  • Preparing business cases from concept to executive approval
  • Operating with curiosity to challenge the status quo to improve the product P&L
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Create an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Contribute to a high performance environment and work within a team that fosters an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Requirements:

• Self-starter possessing confidence and initiative; able to cope with changing and evolving priorities while identifying new opportunities
• Excellent communication, interpersonal, and strategic negotiating skills
• Knowledge of payments, industry trends and practices, innovative digital platforms, policies and procedures an asset
• 2+ year experience with transaction banking products including knowledge of channels and payment solutions
• Product management expertise to enable the thorough understanding of products/services
• A positive attitude combined with confidence to drive team priorities
• Knowledge of the Bank's application systems and their…