Universal Banker Float Metro Tampa St Pete
Listed on 2026-01-07
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service
Job Title
WALGREENS – Customer Service Associate (Temporary) – Port Orange, FL
Company & DetailsCompany: Truist Financial
Location: Tampa, FL
Employment Type: Full Time
Date Posted: 11/26/2025
Job Categories: Banking, Computers, Software, Finance/Economics, Financial Services, Information Technology
Float Universal Bankers will be required to travel to multiple branches as assigned by the Area Leader and/or Branch Leader. They provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. They deliver superior quality service, identifying and understanding the clients financial needs, and are cross‑trained to support sales and service activities as needed.
Essential Functions- Provides a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs.
- Educates clients on digital, self‑service solutions including ATMs, Online and Mobile banking.
- Supports team by making client servicing calls, presenting client offers, identifying client needs or opportunities, or referring the client to appropriate branch team members or specialist.
- Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.
- Commits to advancing knowledge by completing applicable training classes and web‑based learning.
- Adheres to internal controls, operational procedures, and risk management policies.
- Serves as point of contact for account maintenance, problem resolution, identifying solutions and services and referring the client to the appropriate teammate.
- Float Universal Bankers will be assigned to a home branch but will be scheduled to support multiple branches within their designated coverage Area.
- High school diploma or equivalent education.
- Proven and consistent proficiency in teller or cash handling or client service skills.
- Good interpersonal and communication skills, including a desire to interact with clients and prospects.
- Ability to use office equipment and perform basic mathematical functions.
- Willing and able to follow written and verbal instructions and work under established guidelines.
- Demonstrated ability to deliver excellent client service and provide team support.
- Availability to work Saturdays and/or extended hours.
- Demonstrated ability to uncover referral opportunities.
- Knowledge of advanced or complex branch transactions.
- Demonstrated ability to handle multiple priorities under time constraints.
- General understanding of bank operations, policies, and procedures.
All regular teammates working 20 hours or more per week are eligible for benefits including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Eligible teammates receive at least 10 days of vacation, 10 sick days, and paid holidays. Additional benefits may be available based on division and position.
EEO StatementTruist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law.
E-Verify.
IER Right to Work.
To request reasonable accommodation, contact Accessibility.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).