Asset Services Associate Bilingual Spanish and English

Summary

The Asset Services Associate, specializing in LATAM markets, is responsible for the accurate, efficient, and compliant processing of asset servicing events, with a focus on the Latin American region. This bilingual (Spanish/English) role requires strong analytical skills, attention to detail, and excellent communication abilities to interact with clients and internal stakeholders. The Associate will manage reconciliations, process transactions, resolve inquiries, and ensure adherence to regulatory requirements while contributing to high client satisfaction within the LATAM market.

The ideal candidate possesses strong analytical skills, attention to detail, and a team-oriented approach.

• Manage reconciliation and processing of positions related to Corporate Action events, specifically for LATAM markets.
• Ensure efficient, effective, and timely execution of client instructions, with a focus on LATAM-specific market practices and regulations.
• Reconcile, process, and facilitate payments for corporate action and income events in LATAM markets.
• Serve as a primary point of contact for inquiries related to asset servicing events in the LATAM region, providing clear and concise communication in both Spanish and English.
• Perform in-depth analysis to identify the root causes of operational issues impacting LATAM clients.
• Actively participate in compliance-related activities, adhering to established procedures and controls, and staying current with LATAM market regulations.
• Provide support and coverage for team members during periods of high workload and perform other assigned duties.
• Assess risks associated with business decisions, demonstrating a strong commitment to protecting Citigroup's reputation, clients, and assets through compliance with laws, regulations, and ethical conduct. Escalate, manage, and report control issues transparently.
• Develop and maintain strong working relationships with internal teams, external vendors, and clients within the LATAM region.

• 2-5 years of relevant experience in financial services operations, with a focus on LATAM markets.
• Fluency in both Spanish and English (written and verbal) is required.
• Security services experience preferred, with knowledge of LATAM market practices.
• Basic understanding of cash flows, accounting treatments, operational controls, credit risks, and market practices in LATAM.
• Knowledge of various investment instruments, including Equity securities, Fixed Income, and Asset-Backed securities.
• Proficiency in MS Office Suite.
• Proven ability to work effectively as a team player in a multicultural environment.
• Bilingual Spanish / English

• Bachelor’s/University degree or equivalent experience.

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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