Billing & Pricing Analyst

Role Overview

This role supports the internal management of client fee structures and rate-related processes within a professional services environment. The position works closely with billing operations leadership and cross-functional finance partners to ensure client rate arrangements are documented, maintained, and applied accurately. The ideal candidate is detail-oriented, adaptable, and comfortable working across multiple teams in a deadline-driven setting.

• Assist with identifying and organizing client arrangements that fall outside standard pricing structures, ensuring key terms and timelines are properly recorded and monitored.
• Maintain accurate client and matter records related to negotiated fee terms, including start dates, end dates, and special conditions.
• Provide support during scheduled and ongoing pricing reviews, helping coordinate updates and adjustments throughout the year.
• Process approved rate updates for timekeepers and assist with recalculating work that has not yet been billed.
• Communicate approved changes to attorneys, administrative staff, and internal finance teams as needed.
• Contribute to conversations around workflow efficiency and process improvement in partnership with pricing and financial planning teams.
• Respond to internal questions related to rates and pricing with professionalism and attention to detail.
• Prepare customized reports and data pulls related to pricing and rate activity.
• Serve as backup support for related finance or matter maintenance functions when needed.
• Participate in special projects and ad hoc assignments as required.

• Ability to juggle multiple priorities and remain effective in a fast-moving environment.
• Flexible and adaptable approach to changing deadlines and business needs.
• Strong communication skills with a professional, service-oriented mindset.
• Comfortable working with attorneys, finance professionals, and administrative teams.
• Analytical curiosity with the ability to identify inconsistencies or issues and elevate issues appropriately.
• Strong organizational habits and attention to detail.
• Sound judgment, problem-solving ability, and critical thinking skills.
• Working knowledge of Microsoft Office, with solid Excel capability; experience with legal or professional services billing systems is helpful but not required.

• 2–4 years of relevant professional experience.
• Bachelor’s degree preferred in business, finance, accounting, or a related discipline.
• Equivalent experience through internships, coursework, or prior roles in finance, billing, operations, or business services may be considered in lieu of a degree.