Coffee Bar Supervisor

Compensation $45,000.00 - $52,000.00/year

Accounts Receivable Operations:

Process and issue customer invoices accurately and in a timely manner.

Monitor accounts receivable aging reports to ensure timely collections and reduce outstanding balances.

Apply customer payments to accounts and reconcile discrepancies.

Investigate and resolve billing disputes, chargebacks, and deductions in collaboration with sales, customer service, and finance teams.

Assist with month-end and year-end AR closing activities, including reconciliations and reporting.

Collections & Customer Account Management:

Communicate with customers regarding outstanding balances, payment schedules, and credit terms.

Follow up on past-due accounts and escalated collection issues as needed.

Maintain accurate customer account records and update contact information.

Work with the credit team to assess customer creditworthiness and recommend adjustments to credit limits when necessary.

Process Improvement & Compliance:

Ensure AR processes comply with company policies, GAAP, and regulatory requirements.

Identify opportunities to streamline workflows and improve AR efficiency.

Support internal and external audits by providing necessary documentation and reports.

Assist in implementing new AR policies, procedures, and system upgrades.

Systems & Reporting:

Utilize ERP systems (SAP, Oracle, Workday, or similar) and AR automation tools to process transactions and generate reports.

Prepare and analyze AR-related reports, including cash flow forecasts, aging summaries, and collection metrics.

Maintain detailed records and documentation for audit and compliance purposes.

Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).

3+ years of experience in accounts receivable, billing, or collections.

Strong knowledge of AR best practices, invoicing, and financial controls.

Experience with ERP systems (SAP, Oracle, Workday, or similar) and AR automation tools.

Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, etc.) and financial reporting.

Excellent problem-solving, communication, and customer service skills.

Ability to manage multiple priorities in a fast-paced corporate environment.