RCM Specialist- Correspondence Operations & Resolution; COR Specialist

RCM Specialist – Correspondence Operations & Resolution (COR) Specialist

Join to apply for the RCM Specialist – Correspondence Operations & Resolution (COR) Specialist role at JAG Physical Therapy

Revenue Cycle Management Specialist

A Revenue Cycle Management Specialist I can work in all facets of the revenue cycle department. This role is focused on claims processing, managing accounts receivable, and ensuring proper collection is made on account within best practice time frames. Problem solving skills are required as the specialist must be able to use various tools, analyze the situation, research data, and resolve and/or formulate a decision.

JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers.

• Competitive pay
• Health, Dental, & Vision Benefits
• HSA Options including dependent care, medical, and commuter benefits
• $10,000.00 Term Life Insurance benefit at NO cost to employees
• up to 3 weeks PTO
• 401(k) with company match
• Yearly review for growth opportunities
• Tuition discounts for employees and their families
• Tickets At Work  and Life Mart company perks
• Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie

• High School or GED
• 2 to 3 years related work experience with Physical Therapy experience preferred
• Experience in EMRs and other medical billing software
• Knowledge of billing requirements and regulations of major payers
  
  Problem solving skills with attention to detail
• Strong verbal and written communication skills
• Excellent Customer service
• Proficient computer skills and knowledge of Microsoft Office
• Ability to prioritize and manage multiple tasks

• Review, categorize, and route all HQ mailroom payer correspondence on a daily basis.
• Process payer denials, medical record requests, audit notices, and appeal responses.
• Manage clearinghouse denials (Jopari & Waystar), correct transmission errors, and resubmit claims.
• Triage EOBs received without matching checks and collaborate with Payment Posting for resolution.
• Research and match unmatched EOBs to appropriate accounts and documentation.
• Distribute denial letters, audit responses, and appeal outcomes to AR and Denials teams.
• Maintain accurate documentation within Prompt EMR, Microsoft Teams, and SharePoint.
• Support continuous improvement efforts, workflow development, and operational optimization.
• Utilize Microsoft 365 tools (Teams, SharePoint, One Drive, Power Automate, Power Apps) for collaboration, file management, and workflow automation.

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this job description at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

This job description is not a guarantee of employment. What you’ll love about us section is based on full time employment with the company and is not guaranteed based on employment type.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitals and Health Care