Clinical Services Manager- Chicago​/Minnesota

Overview

Clinical Services Manager – Sonex Health

Sonex Health is revolutionizing the treatment of common orthopedic conditions with its innovative ultrasound-guided therapies. The company specializes in minimally invasive procedures for carpal tunnel syndrome and trigger finger, utilizing its proprietary Micro Knife technology. These procedures can be performed in a doctor's office, leading to faster recovery times and a quicker return to daily activities for patients. By offering a less invasive and more cost-effective alternative to traditional surgery, Sonex Health is improving the patient experience and setting a new standard in orthopedic care.

As a Clinical Services Manager, you will:

• Develop quarterly and annual business objectives to align with the company’s direct sales strategy.
• Partner and support designated Sales Consultants to meet or exceed quota.
• Complete all required Sonex Health training and provide market intelligence.
• Support physician and staff through completion of Sonex Health training programs.
• Educate customers on patient indications, patient selection, and consultations.
• Provide staff education and training for room setup and procedure preparation.
• Provide case support for physician training and revenue generation.
• Provide accurate healthcare economic information and support.
• Coordinate reimbursement training and provide ongoing support.
• Maintain detailed customer records utilizing Sonex Health’s CRM platform.
• Ensure compliance with all corporate policy and quality system requirements.
• Complete all administrative requirements accurately and on time.
• Maintain professional appearance and conduct.
• Travel requirement is 70%+.

• BA/BS four-year degree
• 5+ years of overall experience with a minimum of 3 years of medical device clinical support and/or professional education training.
• Outstanding integrity, character, and trustworthiness; demonstrated leadership, creativity, flexibility, determination, perseverance, and excellent communication.
• Team player, strategic thinker, with strong planning and organizational skills.
• Prioritization, problem solving, and decision-making ability.
• Strong presentation skills, proven ability to influence and persuade.

Compensation:

• Base: $100k; $140k at plan

Other Benefits:

• All expenses reimbursed
• Flexible policy, expensed through Concur
• Full health benefits
• 401(k)