RCM Specialist - Billing Support
Listed on 2026-01-02
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Healthcare
Medical Billing and Coding, Healthcare Administration
Join to apply for the RCM Specialist I - Billing Support role at JAG Physical Therapy
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This range is provided by JAG Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$18.00/hr - $22.00/hr
About the RoleA Revenue Cycle Management Specialist I works in all facets of the revenue cycle department. The role is focused on claims processing, managing accounts receivable, and ensuring proper collection is made on account within best practice time frames. Problem solving skills are required as the specialist must be able to use various tools, analyze the situation, research data, and resolve and/or formulate a decision.
WhoWe Are
JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy is a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, and is seeking compassionate and motivated individuals to join our winning team. JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers.
WhatYou’ll Love About Us
- Competitive pay
- Health, Dental, & Vision Benefits
- HSA Options including dependent care, medical, and commuter benefits
- $10,000.00 Term Life Insurance benefit at NO cost to employees
- Up to 3 weeks PTO
- 401(k) with company match
- Yearly review for growth opportunities
- Tuition discounts for employees and their families
- Tickets At Work and Life Mart company perks
- Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
- High School or GED
- 2 to 3 years related work experience, Physical Therapy experience preferred
- Experience in EMRs and other medical billing software
- Knowledge of billing requirements and regulations of major payers
- Problem solving skills with attention to detail
- Strong verbal and written communication skills
- Excellent customer service
- Proficient computer skills and knowledge of Microsoft Office
- Ability to prioritize and manage multiple tasks
- Answer patient calls and provide clear explanations of medical statements
- Help patients understand billing terms such as deductibles, coinsurance, out-of-pocket expenses, copays, and denials
- Address patient inquiries and concerns with empathy and professionalism
- Process credit card payments securely and efficiently
- Assist patients with setting up payment plans if needed
- Collaborate with other departments to review and resolve billing discrepancies
- Ensure accurate and timely updates to patient accounts
- Prepare and send out monthly statements to patients
- Ensure all statements are sent by the end of the month
- Verify the accuracy of patient statements and billing information
Adhere to company policies and regulatory requirements.
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
This job description is not a guarantee of employment. What you’ll love about us section is based on full-time employment with the company and is not guaranteed based on employment type.
- Entry level
- Full-time
- Accounting/Auditing and Finance
- Hospitals and Health Care
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