Front Desk Receptionist; Dermatology Clinic - Tampa, FL

Front Desk Receptionist (Dermatology Clinic) – Tampa, FL

Full‑time position at Academic Alliance in Dermatology, South Tampa, FL.

Schedule:

Monday‑Friday, 8:00 AM – 5:00 PM. Responsibilities include checking patients in/out, verifying insurance, scheduling appointments, collecting copays, and general office support to keep the clinic running smoothly.

Academic Alliance in Dermatology, an affiliate of Anne Arundel Dermatology, has 23 locations throughout South‑West & Central Florida. For over 30 years, we have provided premier medical and cosmetic dermatology services, led by renowned expert Dr. Panos Vasiloudes. We commit to continual training and education, offering intensive training and long‑term career growth opportunities.

• Greet each patient in a pleasant and professional manner.
• Screen calls, schedule appointments, and referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed, and signed.
• Check‑in and check‑out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Always treat patients with dignity and empathy.
• Fulfill inventory orders.
• Run end‑of‑day reports and balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Perform other duties as assigned.

• High‑School Graduate or GED (required).
• 2+ years of recent customer‑service experience.
• 1‑3 years of recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Ability to manage multiple tasks simultaneously.
• Excellent organizational and time‑management skills.
• Can function well in a fast‑paced and sometimes stressful environment.
• Detail‑oriented.
• Working knowledge of a multi‑line phone system.
• Able to operate standard office equipment (computer, fax, copier, scanner, etc.).
• Intermediate computer skills and experience with EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as‑needed.

• Sitting, some standing, stooping, and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

• Medical, Dental & Vision insurance – effective 1st of the month after start date.
• Short‑term and long‑term disability, voluntary life (employee, spouse, and child), critical illness, and hospital indemnity – effective 1st of the month following hire.
• Company‑provided Basic Life/AD&D insurance.
• Paid time off.
• Paid holidays.
• Retirement savings account.
• Employee discount on cosmetic services and products.

Entry level

Full‑time (regularly working at least 30 hours per week)

Administrative

Hospitals and Health Care