Front Desk Receptionist - Dermatology Clinic; Tampa, FL

Front Desk Receptionist - Dermatology Clinic (Tampa, FL)

At Anne Arundel Dermatology we give exceptional care – to our patients and to each other. Patient First | Caring | Accountability | Trust | One Team | Growth.

Founded 50+ years ago, Anne Arundel Dermatology provides the highest quality and full spectrum of medical, surgical, and esthetic skin‑care services. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team! We are currently looking for a new Front Desk Receptionist to join the team at one of our Florida practices, Academic Alliance in Dermatology – an affiliate of Anne Arundel Dermatology.

Academic Alliance in Dermatology has 23 locations throughout Southwest & Central Florida and, for over 30 years, has been providing patients with premier medical and cosmetic dermatology services led by renowned expert Dr. Panos Vasiloudes.

We are committed to continual training and education for our physicians and staff. We stay on top of the latest developments in dermatology, including ongoing research, emerging treatments, new drugs, and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive training and long‑term career growth opportunities from within.

We are seeking a professional, bright, and enthusiastic person with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts, and perform various other administrative tasks.

• Greet each patient in a pleasant and professional manner.
• Screen calls and schedule appointments and referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed, and signed.
• Check in and check out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Always treat patients with dignity and empathy.
• Fulfill inventory orders.
• Run end‑of‑day reports and balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Perform other duties as assigned.

• High School Graduate or GED (required).
• 1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time‑management skills.
• Ability to function well in a fast‑paced and at times stressful environment.
• Detail‑oriented.
• Working knowledge of multi‑line phone system.
• Able to operate standard office equipment (computer, fax, copier, scanner, etc.).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as‑needed.

• Sitting, some standing, stooping and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

• Medical, Dental & Vision insurance – effective 1st of the month after date of start.
• Short‑term and long‑term disability, voluntary life (employee, spouse, and child), critical illness, and hospital indemnity – effective the 1st following date of hire.
• Company‑provided Basic Life/AD&D insurance.
• Paid time off.
• Paid holidays.
• Retirement savings account.
• Employee discount on cosmetic services and products.