Front Office Assistant, Sr​/GI - Tampa

14547 Bruce B Downs Blvd Tampa FL 33613

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Front Office Assistant Sr.

Monday
- Friday 800am - 500pm

New Tampa GI

14547 Bruce B Downs Blvd Tampa FL 33613

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

• Education & Career Growth
  - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness
  - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement
  - Up to 5% employer match on retirement contributions.
• Work-Life Balance
  - Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support
  - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

updated 09/17/2026