Genetic Counseling Assistant

• Location:St. Joseph’s Main & Children’s | Tampa, FL
• Shift:Days | 8-Hour Shifts
• Schedule:PRN | Hybrid
• Status:Non-Exempt
• Weekend Work:None

At Bay Care, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

As a
Genetic Counseling Assistant
, you will support the genetic counseling program by coordinating patient care workflows, managing documentation, and facilitating communication between patients, providers, and external partners.

The successful candidate will be an excellent communicator, a proactive problem solver, and a patient-focused individual with a strong interest in genetics, a commitment to continuous learning, and a desire to grow alongside a supportive and mission-driven team.

• Scheduling and confirming patient appointments and managing referrals
• Collect relevant personal and family history information from patient to construct family tree
• Obtaining medical records and required documentation
• Assisting patients with follow-up and general inquiries
• Entering and maintaining patient data in tracking systems and databases
• Uploading and managing documentation within the electronic medical record (EMR)
• Maintaining and monitoring departmental trackers and databases
• Coordinating communication between genetic counselors, clinicians, and patients
• Liaising with commercial laboratories regarding specimen issues, records, and follow-up needs
• Supporting overall clinic workflow and patient experience

Bay Care's Genetic Counseling team provides patients with personalized risk assessment, coordination of genetic testing, and interpretation of results to help identify inherited health conditions. Working alongside board-certified genetic counselors and clinical specialists, the Genetic Counseling Assistant plays an important role in supporting patients throughout their care journey and ensuring seamless coordination of services.

• Required - High School Diploma or equivalent (GED)
• Preferred – Bachelor’s degree (Science preferred)

• Required - One (1) year of related experience (in lieu of Bachelor’s degree)
• Preferred
  - One (1) year of healthcare or medical-related experience
• Required
  - Understanding of medical terminology

Bay Care provides a competitive total rewards package designed to support your career and well‑being, including:

• Flexible PRN scheduling
• Comprehensive Medical, Dental & Vision Benefits (eligibility based on status)
• Tuition Assistance
• 401(k) Match plus Annual Employer Contribution
• Wellness programs and community perks

Equal Opportunity Employer Veterans/Disabled