Human Resources Assistant

We are hiring HR Assistant II - Hybrid Role.

Client:
Major Cosmetics Client

Duration: 6+ months

Pay Rate: $20.00-$23.00/ Hr

Base pay range: $20.00/hr - $23.00/hr

HYBRID: 3 Days Onsite

• Looking for at least 5 years of experience
• Spanish language skills highly preferred.
• AA is fine. Manager would like this person to have Service Now experience along with payroll inquiry resolution.
• They don’t need to know how to process payroll, rather understand logic of how timekeeping and payroll works to be able to answer employee questions.
• Customer Service experience and Success Factors also helpful.
• Prior contact center experience and inbound phone calls case management makes a candidate stand out.
• Calls can be related to pay inquiries, LOA, etc.

• Bachelor's Degree
• HR Contact Center Support: answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties.
• High caliber customer service representative with focus on data maintenance.
• Attention to detail and critical thinking skills are a must.
• Answer and field all types of calls that come in – provide assistance and/or direction.
• Closely partner with Payroll team as it relates to inquiries.
• Field employee and HR payroll questions to properly direct them to the right resolution.
• Provide HR expertise and support to the HR community and employees.
• Tuition Reimbursement processing.
• Employee Verifications.
• Policy Questions & Compliance and Policy Acknowledgements.

• Medical insurance
• Vision insurance
• 401(k)

Contact: