Human Resources Business Partner

Human Resources Business Partner

Department: Human Resources - Employee Relations

Employment Type: Full Time

Location: Team Member - American Veterinary Group

Reporting To: Jerral Sharpe

Join Our Team as a Human Resources Business Partner – Tampa, FL (Hybrid)

At American Veterinary Group (AVG), we are committed to Nurturing Relationships, Acting with Integrity, Communicating Transparently, and Pursuing Excellence. The Employee Relations Business Partner (ERBP) plays a key role in building a positive, compliant, and performance-driven culture across our veterinary hospitals.

This position is responsible for providing subject‑matter expertise in high volume workplace investigations, training and development, and HR compliance, with an emphasis on ensuring an inclusive and engaging environment for all team members. This role will focus on employee relations and investigations, and training and development while maintaining legal compliance.

Employee Relations & Workplace Investigations (50%)

• Conduct and support prompt, thorough, and legally compliant investigations into concerns related to harassment, discrimination, retaliation, and other policy violations.
• Interview relevant parties, review documentation, and prepare detailed investigation reports with objective findings and risk‑based recommendations.
• Collaborate with the Employee Relations Manager and Head of HR on complex or high‑risk matters.
• Track and manage case data using HR systems and documentation tools to ensure accurate records and timely resolution.

Training & Development (40%)

• Design, develop, and deliver training to field leaders and managers on topics such as conflict resolution, performance management, progressive discipline, and respectful workplace practices.
• Partner with the Learning & Development team to support the integration of ER training within larger leadership development initiatives.
• Identify trends from ER cases and feedback loops to proactively address knowledge gaps and support cultural improvement efforts.
• Serve as an HR advisor and coach to operational leaders in managing performance, feedback, and accountability.

Compliance & Legal Support (10%)

• Monitor federal, state, and local labor law developments and provide updates and guidance to field leaders to ensure compliance across jurisdictions.
• Assist in policy review, audits, and documentation related to ADA, FMLA, EEOC, and wage‑and‑hour laws.
• Support responses to legal claims and external agency requests by compiling relevant case data and documentation.
• Participate in process improvement projects focused on enhancing policy adherence and workplace fairness.

Required Qualifications:

• Knowledge of federal and state employment laws (e.g., Title VII, FLSA, FMLA, ADA).
• Prior experience facilitating or delivering training sessions, both virtually and in person.
• Strong interpersonal, written, and verbal communication skills.
• Ability to maintain confidentiality, handle sensitive matters, and exercise sound judgment.

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business, or related field.
• 4+ years of experience in Human Resources, including employee relations and investigations; multi‑state experience strongly preferred.
• HR certification (PHR, SPHR, SHRM‑CP, or SHRM‑SCP) preferred.

Core Competencies:

• Integrity & Ethics:
  Upholds company values, exercises discretion, and builds trust.
• Communication:
  Clearly conveys complex topics with empathy and transparency.
• Collaboration:
  
  Partners effectively across HR, Legal, and Operations.
• Proactivity:
  Anticipates risks and trends to drive positive change.
• Adaptability:
  Navigates fast paced, evolving business environments with composure and focus.

Work Environment & ADA Accommodations:

• This is a hybrid role which requires working a minimum of 3 days onsite at the National Support Center in Tampa, FL weekly.
• Schedule:
  
  Monday–Friday, 10:00 AM–8:00 PM EST. Occasional weekend availability may be required for special projects.
• Occasional travel (up to 15%) to AVG hospitals for investigations, leadership training, and field engagement.
• Must be able to work a flexible schedule across multiple time…