Senior Manager, Process Engineering - Payroll

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:  .

As a Global Payroll Process Engineer, you will lead and support the design, optimization, and implementation of payroll processes across our international operations. Your primary responsibility will be to ensure that payroll systems are efficient, compliant, and scalable, delivering timely and accurate compensation for employees around the world. By collaborating closely with cross-functional partners and leveraging process improvement methodologies, you will harmonize payroll workflows, drive automation, and enhance overall employee experience.

Your analytical mindset and technical expertise will enable you to identify opportunities for improvement, resolve process challenges, and support a culture of continuous innovation. In this critical role, you will shape the future of global payroll operations and help set new standards of excellence for a science-driven organization. Your passion in life is for a user to be pulled through a process with little to zero how to knowledge and/or documentation.

Therefore, at the forefront of process assessment and implementation is the goal in 'consumerization' of employee processes!

• Lead End-to-End Payroll Process Design:
  Analyze current global payroll workflows to identify inefficiencies, gaps, and areas for standardization. Collaborate with cross-functional teams to design streamlined, compliant, and scalable payroll processes that align with organizational goals and local regulations.
• Drive Process Optimization and Automation:
  Apply process improvement methodologies, such as Lean Six Sigma, to enhance payroll system efficiency. Identify opportunities for automation using the latest HR technologies to reduce manual intervention, minimize errors, and accelerate processing times.
• Partner with Stakeholders:
  Work closely with People Services, People Technology & Experience team, Centers of Excellence, and external vendors to implement new payroll solutions and ensure seamless integration of systems across multiple geographies.
• Ensure Compliance and Internal Controls:
  Develop and embed robust controls within payroll processes to meet internal policies, SOX requirements, and country-specific legal standards, safeguarding data accuracy and confidentiality.
• Support Payroll Process Implementation:
  Lead and support the rollout of newly designed payroll processes, providing training, documentation, and change management guidance to internal teams and end users.
• Leverage Data and Analytics:
  Collaborate with analytics teams to collect, monitor, and interpret payroll data, developing KPIs and dashboards to measure process effectiveness and drive data-driven decision making for continuous improvement.
• Champion Continuous Improvement:
  Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to elevate the employee experience and maintain payroll excellence worldwide.

• Bachelor's degree in Industrial Engineering, Business Analytics, Operations Management, or relevant field - Preferred OR relevant 7+ years of relevant work experience.
• Proficient in evaluating existing process flows for Workday/Payroll, mapping against functionality available vs used, developing new process flows and/or implementing new functional capabilities to improve service delivery that yield a higher degree of customer centricity/intuitiveness.
• 5+ years of proven relevant work experience in process design/redesign and change management.
• Solid technical skills and understanding of systems architecture of Workday, Service Now, Payroll, other systems/platforms.
• Experience with quality management, process simulations and creating detailed standard operating procedures.
• Proficiency in data analysis, with the ability to leverage HR metrics and analytics tools.
• Excellent problem-solving and critical-thinking skills, with the ability to identify and address process gaps.
• Strong project management abilities, including the capacity to support in planning, execution, and monitoring projects within set timelines.
• Strong written and verbal…