Mid Revenue Cycle Senior Systems Analyst

MID REVENUE CYCLE SENIOR SYSTEMS ANALYST

• Location Tampa, FL
• Facility Remote
• Schedule - Shift - Hours Full Time - Day Shift - M-F/ 8am-4:30pm

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, Diversity Inc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace.

Additionally, Moffitt is proud to have earned the Magnet designation in recognition of its nursing excellence. Moffitt Cancer Center is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary

Position Highlights:

The Mid Revenue Cycle Senior Systems Analyst will be responsible for the operational and technical functions of Health Information Management and Revenue Integrity systems. This position monitors systems reconciliation and interface error logs; reviews and prioritizes stakeholder tickets related to system issues; and coordinates prompt resolution of issues with other areas. This position manages system access requests for Mid Revenue Cycle team members as part of the onboarding process or change in functions.

This position is also responsible for training new Mid Revenue Cycle Systems Analysts that onboard to the team.

The Mid Revenue Cycle Senior Systems Analyst serves as the primary contact for testing and validation for system upgrades, enhancements and system implementations. This position provides functional and technical guidance on a project-by-project basis, conducts system related training to stakeholders and creates and manages all documentation related to all Mid Revenue Cycle systems and their impact to operational process.

Responsibilities:

• Perform systems reconciliation and monitor HIM systems for optimal performance. Monitor interface logs for errors, resolve discrepancies and communicate trends. Monitor systems for optimal performance, report outages and degradations and work with appropriate Moffitt teams and vendors for timely resolution. Serve as primary testing resource for system upgrades, enhancements and system implementations. Create and document test scenarios considering the impact to processes and data flow.
  
  Assist in the evaluation of upcoming solutions by providing feedback and supportive case analysis.
• Review and reconcile interfaced data to the Mid Revenue Cycle area ensuring accuracy and integrity with the source system. Maintain detail record of reconciliation and action items for audit and quality purposes. Report trends and work with stakeholders on resolution data issues at the root cause.
• Manage stakeholder tickets to ensure prompt resolution. Prioritize tickets based on impact to the operation and the revenue cycle impact based on compliance and revenue. Create a communication plan to ensure continuity of processes based on outcome of ticket reviews. Initiate and follow up system access requests for new hires. Validate system access requests with team members prior to closing the tickets.
  
  Maintain contact with vendor regarding business practices and ticket monitoring for continuity of operations.
• Participate in projects providing technical expertise. Document project impact to Mid Revenue Cycle pre and post project implementation. Complete overall system and technical assessment when requested in a format suitable to all levels of the organization. Systems Documentation.
• Create…