IT Support Engineer; Dispatch

IT Support Engineer (Dispatch / On-need basis)

Base pay range

$25.00/hr - $28.00/hr

Location:

Tampa, FL

Long term contract

Support will be within business hours and on weekdays (M-F). If anything outside, it will be communicated to you.

Working Model:
This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy, so you can take this as a second project too if you are currently employed and can manage both positions simultaneously.

Compensation:
We can pay you in an hourly amount on 1099 for every time you are called to work on-site.

NOTE:
The engineer should have their own laptop to carry while being on-site so you can be connected remotely via the support team for instructions/guidelines.

• Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.

• Hands on experience with Service Now.
• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
• Ability to lift / move computer equipment weighing up to 50
  
  Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

Job Types:
Part-time, Contract

• Monday to Friday

• Entry level

• Contract

• Information Technology

• IT Services and IT Consulting

Referrals increase your chances of interviewing at Sky Systems, Inc. (Sky Sys) by 2x