Learning Management System Coordinator
Listed on 2025-12-28
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IT/Tech
Technical Support, IT Support, Technical Writer
Power up a career with us.
Our people are our greatest investments.
Be the light to help us keep our customers connected. If you are interested in a career and not just a position, it is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.
We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.
Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost‑effective and sustainable energy solutions all while keeping top‑notch customer service at the center of all we do.
Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.
POSITION CONCEPTThe Learning Management System (LMS) coordinator is responsible for managing and maintaining the LMS for Electric Delivery Skills Training Center and all associated technical training functions within Electric Delivery. The LMS Coordinator is responsible for the day‑to‑day administration, maintenance, and support of the LMS as used in Electric Delivery. This role works closely with technical subject matter experts (SMEs), IT, instructional designers, mid‑level and often senior level leadership, and TECO's LMS Administrator to manage, deliver, and track technical training programs.
The coordinator's primary goal is to ensure the LMS functions as a reliable, user‑friendly, and effective platform for technical skill development, compliance training, and professional growth.
- Supervise the Technical Writer at Skills Training Center, responsible for updating all technical training programs within Electric Delivery.
- Independently oversee the daily operation of the LMS for all Electric Delivery technical training programs.
- Troubleshoot and resolve technical issues for end‑users, instructors, and administrators, providing timely and effective support.
- Manage and maintain the integrity of training records, ensuring all data is accurate, complete, and compliant with relevant regulations (e.g., certifications, compliance training).
- Collaborate with TECO's LMS Administrator to plan, test, and implement system upgrades, patches, and new features.
- Supervise the Technical Writer at Skills Training Center as they upload, configure, and publish various types of technical training content, including e‑learning modules, videos, assessments, and instructor‑led training (ILT) materials.
- Upload, configure, and publish various types of technical training content, including e‑learning modules, videos, assessments, and instructor‑led training (ILT) materials.
- Ensure all content is properly tagged, organized, and discoverable within the LMS.
- Collaborate with SMEs and instructional designers to ensure technical content is correctly formatted, functional, and aligns with course objectives.
- Maintain a well‑organized and up‑to‑date content library, archiving outdated materials as needed.
- Generate and distribute standard and custom reports on training completion rates, user progress, and compliance.
- Analyze data to identify trends, measure the effectiveness of training programs, and provide insights to stakeholders (e.g., technical managers, HR).
- Develop and maintain dashboards to visualize key learning metrics and track progress toward business goals.
- Act as the first point of contact for all LMS‑related questions and issues from technical staff, instructors, and managers.
- Deve…
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