Sales Development Representative; SDR

About DGR Systems

DGR Systems is an IT service provider founded to help companies get the most out of their business technology investments. Over the years, we have helped many businesses implement transformational IT solutions so that they can concentrate on growing their businesses and realizing their goals.

We understand that having the right people on our team is what differentiates us and we focus our efforts on ensuring that all team members share a common set of core values designed to foster a productive and enjoyable work environment. We are committed to providing a positive, inclusive work experience that supports our team with training, development, and coaching to allow them to achieve their personal growth objectives.

DGR Systems, a growing technology consulting company, is seeking a Sales Development Representative (SDR) to join our high-performing sales team. This individual is responsible for outbound prospecting and full cycle sales within the IT reseller business. This role focuses on identifying, engaging, and closing mid‑market customers for a wide range of IT products and services, including cybersecurity solutions, workplace innovation technologies, infrastructure offerings, and support services.

The SDR owns the entire sales process from initial outreach to closed revenue, ensuring consistent pipeline creation and attainment of monthly and quarterly quota.

• Conduct outbound warm and cold calls, email outreach, and social prospecting to targeted mid‑market organizations.
• Lead discovery conversations to understand technical environments, business challenges, security needs, modernization goals, and budget considerations.
• Develop proposals, present solution recommendations, and articulate the value of IT products and services such as cybersecurity tools, endpoint solutions, datacenter solutions, and workplace innovation technologies.
• Own the full sales cycle including qualification, needs analysis, pricing, negotiation, and closing.
• Maintain accurate pipeline management and forecasting within the CRM.
• Follow up on vendor leads and marketing-generated inquiries to convert interest into closed business.
• Work closely with sales engineering, operations, and vendor partners to ensure accurate quoting and smooth customer onboarding.
• Stay current on IT trends, security requirements, modernization strategies, and technology partner offerings to support informed customer conversations.
• Meet or exceed monthly sales quotas and activity expectations.

• Strong phone presence and confidence in leading outbound sales conversations.
• Prior experience in sales is preferred, ideally in IT, security, or technology services.
• Ability to run structured discovery, present solutions clearly, and ask for the business.
• Interest in technology, cybersecurity, workplace innovation, and infrastructure solutions.
• Strong organizational skills with the ability to manage multiple active opportunities.
• Coachability, resilience, tenacity and a will to win.

• Closed revenue from IT products and services.
• Win rate and opportunity conversion metrics.
• Consistent achievement of monthly quota.
• Strength and accuracy of pipeline forecasting.
• Advancement opportunities include Client Manager, Business Development Advisor, and other sales roles.

DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs.

At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most…