Senior Associate, Discovery Lead

Location Designation: Hybrid - 3 days per week

As a Senior Associate - Discovery Lead, you will support/partner with business and technology leaders to identify opportunities, define requirements, and drive the delivery of solutions that advance New York Life’s business objectives and strategic goals. You’ll apply analytical thinking and collaboration skills to help translate complex business challenges into actionable plans, ensuring alignment between business objectives and IT strategy while promoting collaboration across teams.

• Engage with business partners and technical experts to understand priorities, scope impacts, and assess required effort for change initiatives
• Collaborate with Agile teams, architects, and business work streams to deliver high-quality analysis and solutions
• Facilitate structured interviews, workshops, and documentation efforts to capture requirements, assumptions, and business rules
• Develop workflow diagrams, perform gap analyses, and help evaluate options based on cost, feasibility, and alignment with standards
• Partner with architecture and development teams to evaluate alternative technical approaches and align with enterprise standards
• Present findings and recommendations to business and technical stakeholders in a clear, persuasive manner
• Work closely with solution analysts, developers, and product owners to ensure business needs are met

• A proactive and collaborative mindset with a strong attention to detail
• Ability to communicate effectively across technical and business audiences
• Eagerness to learn and apply structured analysis and modeling techniques
• Accountability in managing assigned tasks and meeting deadlines
• Comfort working in a dynamic, Agile team environment

• Minimum of 6 years of business or solution analysis experience in complex environments
• Strong communication and influencing skills with the ability to build trust across levels
• Proven ability to conceptualize and design high-level models and business capabilities
• Demonstrated familiarity across multiple technology domains including relational databases, web services, APIs, and SaaS
• Proficient in Microsoft Office Suite, especially Word, PowerPoint, Excel and Visio
• Experience in Agile environments and applying architectural principles to business solutions
• Understanding of technical concepts such as APIs, SaaS, and databases (basic level)

• Bachelor’s degree in Computer Science, Business, Engineering, or a related discipline
• Knowledge of life insurance applications and ACORD standards
• Familiarity with XML, JSON, and web service–oriented architectures
• Experience with Mule Soft or similar integration platforms
• Background in project management and SQL query writing
• Intermediate SQL or data querying and data-mapping experience

Salary Range: $88,000 - $125,500

Overtime eligible:
Exempt

Discretionary bonus eligible:
Yes

Sales bonus eligible:
No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180‑year legacy of purpose and integrity fuels our future. As we evolve into a more technology‑, data‑, and AI‑enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem‑solving, and purpose‑driven innovation. Here, you’ll find the rare balance of long‑standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including…