Arterials Shift Leader
Listed on 2026-01-01
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IT/Tech
HelpDesk/Support, Technical Support
Arterial Shifts Leader
Iteris is looking for an Arterial Shifts Leader that will be responsible for the principal monitoring of the freeway management systems (FMS) and must possess strong familiarity with the District’s freeway system. The Leader is the highest profile position in the RTMC, as they are the “eyes and ears” of detection and management of all activities being handled by the RTMC.
WhatYou Will Be Doing
- Monitor the status of arterial network using CCTV cameras, RRSPs (future), detector data, Bluetooth devices, etc.
- Detect, confirm, update, and respond to scheduled and unscheduled traffic and incident management events on the arterial network, congestion, and travel time imbalances in the geographical coverage area.
- Enter all scheduled and unscheduled events and congestion into Sun Guide software.
- Disseminate information using ITS devices, websites, and Florida 511 system.
- Coordinate with other Control Room staff, law enforcement, and external agencies in response to incidents.
- Coordinate with signal timing staff and county or city/municipality staff as required to adjust signal timing as needed in response to scheduled and unscheduled events.
- Detect, confirm, and report equipment faults affecting Control Room equipment and field equipment, including equipment maintained by the signal timing agency.
- Perform daily Arterial ITS infrastructure checks (CCTV cameras, DMS, MVDS, Video Wall, etc.) early in the mornings and open ITS device failure tickets for malfunctions detected during the check.
- Coordinate with maintenance staff as needed.
- Follow FDOT District 7 policies and procedures, including the District 7 RTMC SOP.
- Follow time requirements in the District 7 RTMC SOP for event confirmation, RRSP dispatching, etc.
- One (1) year experience as an Arterial Operator III in an RTMC or equivalent facility.
- Advanced knowledge of traffic management systems such as Sun Guide.
- Ability, with limited supervision, to function as a Shift Leader.
- Ability and knowledge to function as an “on-the-job” trainer for Operator I/II personnel.
- Ability to clearly communicate technical information in layman’s terms.
- Ability to work alternate work schedules and be on-call 24 hours/day.
- Ability to gain acceptable skill in the use of Sun Guide software and Windows-based applications within the allotted time.
- Ability to write reports clearly and concisely.
- Ability to coordinate real-time activities and priorities.
- Knowledge of communications and sending information via multiple communication devices.
- Ability to gain acceptable skill in the use of ATMS software within the allotted time.
Iteris anticipates paying an hourly rate between $24.50 and $26.00 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience.
Benefits- 401(k) with immediate matching and no vesting period
- Generous Paid‑Time‑Off (PTO) benefits
- Comprehensive medical, dental, and vision coverage
- Life insurance
- Medical reimbursement plans
- Disability coverage
- Education assistance program
- In‑house training programs
Iteris, Inc. is an affirmative action and equal employment opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability.
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