Application Support Engineer tampa dallas Job Tampa area,Florida USA,IT/Tech

Application Support Engineer - Tampa, Dallas

Experience level: Mid-senior
Experience required: 5 Years
Education level: Bachelor’s degree
Job function: Information Technology
Industry: Financial Services
Pay rate: View hourly payrate
Total position: 1
Relocation assistance: No
Visa sponsorship eligibility: No

This role is Contract to Hire!

Job Location s: Dallas, TX or Tampa, FL.

Domain knowledge: Finance and Securities.

Your

Primary Responsibilities:

Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents.

Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor improvements as needed.

Review and update knowledge articles and runbooks with application development teams to confirm information is up to date.

Collaborate with internal teams to provide answers to application issues and advance to as needed.

Validate and submit responses to requests for information from ongoing audits.

Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed.

Identify and implement automation opportunities to reduce manual effort associated with application monitoring.

Partner with development teams to provide feedback into the design and development stages of applications.

Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc).

Align risk and control processes into day-to-day responsibilities to supervise and mitigate risk; advances appropriately.

Talents Needed For Success:

Minimum of 4 years of related experience.

Bachelor's degree preferred or equivalent experience.

Key Technologies requirement:
Java/J2EE, Oracle/SQL, IBM MQ, SNOW/ITIL Process, Splunk/Autosys.

Key Platform experience:
Linux/Unix, AWS.

Technologies that would be advantageous to have:
Containers (Kubernetes/Docker), IIB, Network understanding.

Domain knowledge:
Finance and Securities, is preferable.

Fosters a culture where honesty and transparency are expected.

Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.

Invests effort to individually coach others.

Builds collaborative teams across the organization.

Communicates openly keeping everyone across the organization informed.

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