Senior Consultant, Product Design

Senior Consultant, Benefits Product Design

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Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more

Position Summary The Senior Consultant, Benefits Product Design (PDD) role focuses on implementing and supporting benefits projects and process improvement initiatives, with customer‑centric, change management and compliance mindset. This position requires a blend of strategic planning, and operational excellence to ensure the delivery of benefits services align with organizational goals and employee needs. The Senior consultant will be responsible for data management, and enhancement of benefits offerings, working closely with the benefits operation teams.

This role demands an interest in process improvement, standardization and automation.

Detailed Position Responsibilities

• Product Design Assist in developing processes that align with business goals and compliance requirements.
• Support the implementation of tools and systems that aid benefits operations.
• Help monitor and analyze benefit utilization trends to identify areas for improvement.
• Participate in assigned implementation projects, coordinating with stakeholders.

• Vendor Management Assist in vendor management activities and contract renewals.
• Help evaluate carrier performance and establish cost metrics for service delivery.
• Build and maintain strong vendor/carrier partnerships within the assigned markets.

• Communication & Delivery Support the communication of all benefit, work‑life, and well‑being programs.
• Assist in implementing communication plans to maximize benefits program awareness.
• Work with the Corporate Communications team to ensure effective messaging and promotion of benefits.
• Provide insights on best practices for benefits administration, retirement, wellness, and other employee benefit programs.

• Mergers and Acquisitions Support activities related to the integration of acquired companies into BMS benefit plans.
• Provide guidance on new benefits offered to acquired employees.
• Assist in derisking projects for defined benefit pension plans and standardizing pension plan processes.

Desired Experience

• 3-5 years prior experience in benefits administration, process improvement, and system implementations.
• Understanding of pension governance, actuarial requirements, and plan compliance.
• Demonstrated ability to develop and implement effective communication strategies.
• Acquaintance with benefits standards and policies.
• Proven capability to manage large-scale projects and multi‑year implementation plans.
• Exceptional organizational, leadership, and communication skills, with a customer‑centric approach and financial acumen.
• Bachelor's Degree and/or the equivalent knowledge gained through progressive work experience.
• Experience working with current BMS HR and Total Rewards enabling systems Workday, Service Now, Online Benefits Admin/Darwin, ADP.
• Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your…