More jobs:
Desktop Support Technician
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-01-01
Listing for:
Sunshine Enterprise USA
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Join to apply for the Desktop Support Technician role at Sunshine Enterprise USA
Pay rangeThis range is provided by Sunshine Enterprise USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$24.00/hr - $34.00/hr
About the RoleThe ITS Passenger Processing Specialist I is an entry‑to‑mid level IT support role designed for individuals eager to grow in a dynamic airport environment. This position provides hands‑on technical support for passenger processing systems and common‑use applications.
Responsibilities- Provide onsite operational and technical support for desktop systems, applications, and peripherals
- Support passenger processing technologies including Common Use systems, kiosks, E‑Gates, biometric systems, and self‑service bag drop
- Install, configure, image, and maintain desktops, laptops, mobile devices, printers, and peripherals
- Troubleshoot Windows OS, Microsoft Office, Citrix‑based solutions, and smart devices
- Monitor, document, and resolve incidents and service requests using ITSM tools
- Act as an escalation point to Tier 2 support teams for hardware and application issues
- Coordinate with network teams and third‑party hardware vendors for repairs and installations
- Maintain user accounts, access rights, security groups, and system permissions
- Provide after‑hours and emergency IT support when required
- Ensure compliance with all HCAA policies, procedures, and standards
- High School Diploma or GED
- Minimum of 2 years of IT desktop/user support experience
- Experience supporting desktops, applications, mobile devices, printers, and peripherals
- Common Use system support experience preferred
- Ability to work independently in a fast‑paced, high‑availability environment
- CompTIA A+
- CompTIA Network+
- Experience supporting desktops, applications, mobile devices, printers, and peripherals
- Common Use system support experience preferred
100% onsite support role. May require working beyond standard business hours. Ability to sit, stand, walk, and perform repetitive tasks. Occasional lifting up to 10 lbs.
Equal Opportunity StatementWe are committed to diversity and inclusivity.
Seniority level- Associate
- Contract
- Information Technology
- Staffing and Recruiting
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×