Quality Assurance Analyst & Instructor

quality assurance analyst & instructor -

requisition no:867317

agency: department of transportation

working title: quality assurance analyst & instructor -

state of florida department of transportation

job posting description

765 / organizational development

open competitive

career service

contact person: rose murphy

contact phone number:

contact email address: rose.murphyte.fl.us

hiring salary range: $1,667.31 - $2,157.69 biweekly range

$ 43,350.03 - $56,100.04 annual range

anticipated biweekly salary: $2,076.93 - $2,134.62

join fdot and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the florida transportation system.

to ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of artificial intelligence (ai) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

candidates must be united states (u.s.) citizens, or lawfully authorized alien workers, and must possess permanent work authorization for any u.s. Employer. Visa sponsorship is not available.

the mission of the florida department of transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

as a onefdot team, we serve the people of florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

quality assurance analyst & instructor / organizational development

this position will support district seven training and development functions.

through cooperation, coordination and collaboration among the onefdot team, you will be contributing to a strong and empowering culture of trrec: trust, relationships, respect, empowerment, and communication.

fdot encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

florida department of transportation
11201 n. Mckinley drive
tampa, fl 33612

serve as the district seven quality management dashboard administrator. Respond to customer inquiries, facilitate/provide consultation services, and troubleshoot issues. Review and maintain the application content, resources, and user interface. Develop and maintain training curriculum on the functions and navigation of the application. Review and coordinate updates and completion of corrective actions entered. Create quarterly reports to be disseminated as needed/requested.

serve as the district seven employee survey administrator. Identify and/or implement required updates to the survey platform, content, and supporting documents. Test and troubleshoot delivery methods. Update survey proctor information and resources and coordinate organizational updates and reporting requirements with the divisions. Advertise, open, close, and finalize survey. Complete analysis of results and report findings through briefing documents, presentations, and/or adhoc reports.

Respond to customer inquiries and maintain resources on accurate survey concepts, practices, and functionality.

complete special projects as assigned. Provide support and technical assistance to all organizational development staff, to include assisting with maintenance and development of team sharepoint sites and internal and external websites.

support district seven training and development functions. Develop and maintain process aides for operations within the organizational development office. Schedule and facilitate training courses, meetings, and presentations. Coordinate procurement process for contracts/agreements.

schedule, plan,…