Workday Technical Analyst Ii

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, Diversity Inc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace.

Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Workday Technical Analyst II

• The Technical Analyst II serves as a key member of the Enterprise Applications team, representing the first point of escalation from the Service Center. This role is responsible for handling complex technical troubleshooting and issue resolution, as well as fielding integration-related inquiries.
• The Technical Analyst II evaluates the impact of cross-functional Workday configuration requests from the business, ensuring alignment with system governance and operational best practices. This role requires strong problem-solving skills, a deep understanding of multiple ERP/Workday modules, the ability to analyze technical dependencies, and a collaborative approach to supporting enterprise applications and integrations.
• This role is also responsible for report catalog management. Maintain the enterprise report catalog by owning and maintaining the integrity of the organization’s enterprise-wide report catalog. Ensure reports remain functional following Workday and system updates. Performs periodic audits to verify usage, accuracy, and relevance of existing reports; recommends decommissioning or updates where appropriate.

• Serve as the escalation point for unresolved technical issues from the Service Center.
• Troubleshoot and resolve complex Workday issues, including those involving business processes, tenant settings, calculated fields, reporting, and advanced tools such as Studio, and BIRT.
• Review and assess the impact of configuration change requests from business units, particularly those that affect multiple functional areas or fall outside of safe zones.
• Maintain documentation of complex issues, resolutions, and configuration decisions.
• Migrate configuration resolutions from lower development tenants to Production.
• Ensure compliance with internal change management and governance processes.
• Collaborate with the Integrations team to resolve cross-functional issues and ensure seamless data flow between Workday and external systems.
• Support business leads during the testing and validation of Workday updates, patches, configuration changes, and new technology.

• Bachelor’s Degree – Information systems, Computer Science, Business, or a related field
• 3+ years of experience supporting and configuring enterprise systems such as Lawson, People Soft or Workday, with expertise in multiple modules such as HCM, Payroll, Finance, and Supply Chain.
• Experience with troubleshooting integrations and cross-functional configurations.
• Excellent analytical and problem-solving skills.
• Experience developing reports and dashboards.
• Workday certification in Platform Administration or HCM, Finance, or Supply Chain is required within 9 months of hire.