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ServiceNow Solution Architect

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Talent Search PRO
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Summary

  • Lead end-to-end delivery of Service Now projects, ensuring alignment with business goals and platform best practices.
  • Manage cross-functional teams including developers, architects, business analysts, and stakeholders.
  • Oversee implementation and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting.
  • Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies.
  • Facilitate stakeholder engagement, requirements gathering, and change management activities.
  • Ensure compliance with governance frameworks, including ITIL, Agile, and CSDM standards.
  • Monitor project KPIs and use Service Now dashboards to report progress and performance.
  • Coordinate testing, training, and go-live support to ensure successful adoption and sustainability.
  • Collaborate with enterprise architects to define long-term Service Now roadmaps, including module upgrades and new capability rollouts.
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