Desktop Support

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Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the following position on behalf of our client.

Job Title:

Desktop Support Specialist

Location:

Orlando, FL (100% on-site)

Schedule:

Monday-Friday, 8-5 PM
Estimated Duration: 6‑month contract to hire (no guarantee of longer employment)

Please apply by sending an updated resume to Jordan at [email protected].

We are seeking an experienced Desktop Support Technician with strong customer service skills and reliable transportation. The ideal candidate will have 3–5 years of deskside support experience, with expertise in troubleshooting and repairing desktops, laptops, servers, and printers.

• Provide on‑site technical support for desktops, laptops, servers, and printers.
• Maintain, analyze, troubleshoot, and repair hardware and software issues.
• Travel to client locations as required to deliver timely support.
• Ensure all work meets established service level agreements (SLAs) and deadlines.
• Deliver exceptional customer service while interacting with a wide range of users and environments.

• Minimum 3 years of experience supporting desktops, laptops, and printers.
• Minimum 3 years of customer service experience.
• Strong troubleshooting and problem‑solving skills.
• Reliable transportation for travel to client sites.
• Excellent communication and interpersonal skills.
• CompTIA A+ Certification.

• OEM Printer Warranty Certifications.
• OEM Laptop/Desktop Warranty Certifications.
• Experience with Lexmark printers.
• Server support experience.

• Health, Dental, Vision
• Life Insurance;
  Short‑Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401(k) with employer match
• Referral Program

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require accommodation in using our website for your application, please contact our employee services at [email protected] or 844‑463‑6178.